Legal
Cookie Policy
Last Updated: 15 May 2025
This policy explains what cookies are, how the Bersama website uses them, and what choices you have. We aim to keep things plain and straightforward — no unnecessary jargon.
1. What Are Cookies?
Cookies are small text files that a website stores on your device (computer, phone, or tablet) when you visit. They are widely used to make websites work properly and to give site owners basic information about how their pages are being used.
Cookies do not contain personal information on their own — they store a small identifier that the website can read on your next visit. They cannot run programmes or carry viruses.
There are two main types based on how long they last:
- Session cookies — these exist only while your browser is open and are deleted automatically when you close it.
- Persistent cookies — these remain on your device after you close the browser, until they expire or you delete them manually.
2. Cookies We Use
Essential Cookies Always active
These cookies are necessary for the website to function. Without them, parts of the site would not work correctly. They include cookies that remember your cookie consent choice, maintain basic security, and allow the contact form to operate. You cannot disable essential cookies through our preferences manager.
- cookieConsent — stores your cookie preferences so we do not ask you again on every visit. Duration: 12 months.
Analytics Cookies Optional
These cookies help us understand how visitors use the website — which pages are most visited, how long people spend on each page, and where visitors come from. This information is used in aggregate; it does not identify individual visitors.
- Google Analytics — tracks page views and session data. Duration: up to 2 years.
Marketing Cookies Optional
These cookies are used to track visitors across websites and to show relevant advertisements. They help measure the effectiveness of advertising campaigns. If you decline these, you may still see advertisements, but they will be less relevant to you.
- Facebook Pixel — tracks actions taken after clicking a Facebook or Instagram advertisement. Duration: up to 90 days.
- Google Ads / Bing Ads — used to measure advertising conversions. Duration: up to 90 days.
Preference Cookies Optional
These cookies remember choices you make on the website — such as your preferred language or region — so you do not have to re-enter them each time you visit.
- Language/region preferences — stores your display preferences. Duration: 6 months.
3. Third-Party Cookies
Some cookies on this website are placed by third-party services. Bersama does not control these cookies or the data they collect. The main third-party providers that may set cookies when you visit our site are:
- Google Analytics — analytics and advertising. Google Privacy Policy
- Meta (Facebook) Pixel — advertising measurement. Meta Privacy Policy
- Microsoft Bing Ads — advertising measurement. Microsoft Privacy Policy
- Google Maps — embedded map on our home page. Google Privacy Policy
We recommend reviewing the privacy policies of these providers if you have concerns about how they handle your data.
4. Cookie Duration Summary
| Cookie / Provider | Type | Duration |
|---|---|---|
| cookieConsent (Bersama) | Essential | 12 months |
| Google Analytics (_ga, _gid) | Analytics | Up to 2 years / 24 hours |
| Facebook Pixel (_fbp) | Marketing | 90 days |
| Google Ads / Bing Ads | Marketing | Up to 90 days |
| Preference settings | Preferences | 6 months |
5. Your Cookie Preferences
Use the toggles below to choose which optional cookies you accept. Essential cookies cannot be turned off as they are necessary for the website to function. Your choices are saved to your browser.
6. Managing Cookies in Your Browser
You can also manage cookies directly through your browser settings. Here is how to do it in the most common browsers. Note that blocking all cookies may affect how some websites work.
Google Chrome
- Open Chrome and click the three dots (⋮) in the top-right corner.
- Select Settings, then scroll to Privacy and security.
- Click Cookies and other site data.
- Choose your preferred setting — you can block third-party cookies or all cookies, or manage exceptions for specific sites.
- To delete existing cookies, go back to Privacy and security and click Clear browsing data. Tick Cookies and other site data and click Clear data.
Mozilla Firefox
- Open Firefox and click the three lines (☰) in the top-right corner.
- Select Settings, then click Privacy & Security on the left.
- Under Enhanced Tracking Protection, choose Standard, Strict, or Custom.
- To delete cookies, scroll to Cookies and Site Data and click Clear Data.
- To manage cookies for specific sites, click Manage Exceptions.
Apple Safari
- Open Safari and click Safari in the menu bar, then Preferences (or Settings on newer versions).
- Click the Privacy tab.
- Under Cookies and website data, select Block all cookies if you want to disable all cookies, or leave it on the default setting.
- To delete existing cookies, click Manage Website Data, then remove individual sites or click Remove All.
- On iPhone or iPad, go to Settings → Safari → Privacy & Security.
Microsoft Edge
- Open Edge and click the three dots (…) in the top-right corner.
- Select Settings, then click Cookies and site permissions.
- Click Manage and delete cookies and site data.
- Toggle Block third-party cookies if you want to limit tracking cookies.
- To delete cookies, click See all cookies and site data and remove what you no longer want.
On mobile browsers (Chrome for Android, Safari on iOS, Samsung Internet), cookie settings are usually found in the browser's main menu under Privacy or Site Settings.
7. Your Rights
Under Malaysian law and general good practice, you have the right to:
- Withdraw consent at any time by updating your preferences using the toggles above or by clearing cookies in your browser settings.
- Know what data is collected about you through cookies — this policy explains that in full.
- Request information about how your data is used by contacting us directly.
Please be aware that disabling some cookies — particularly analytics and marketing — will not stop you from using the site, but it may mean we cannot improve the experience based on how people use it.
If you have any questions about how we use cookies or about your data rights, please contact us at [email protected].